• Email Interruption

    September 20, 2013 by Vikneshan Muniandy
  • Good day to all,

    Kindly be informed that we had several attacks on our mail server which caused our IP address to be blacklisted by spam engine and interruptions in sending emails. Our dedicated team is working on it to resolve the problem as fast as we can. We have already suspended a few accounts which has caused the problem. We expect to resolve the problem within 48 hours. Please be reminded that we will not tolerate any spamming activities and in the event we detect such activities, your account will be suspended immediately without further notice. Kindly do your own backup and download them into your PC for safety purpose.

    Note (optional for the interested clients):
    If you are crucial email user, we recommend you to go for the outlook custom domain email for free. By using outlook email you can send and receive email without any interruption even though the shared hosting IP has issues again in the future.

    Click here to signup outlook custom domain email for free and once created kindly email me your mx record which provided by outlook, domain name and cpanel details for us to do mx entry configuration in your hosting account. Once done creating mx record your email work within 15 - 30 minutes. Please call me at 016-5541233 for more details or follow tutorial as below :

    http://www.billing.vishtech.com.my/index.php?fuse=knowledgebase&view=KB_viewArticle&articleId=17&public=1# 

    Please see below for the new features available for this service.
    - Outlook.com Email Storage up to 5 GB
    - Sky Drive Cloud Storage up to 7 GB
    - Calendar
    - Free email account up to 50 users

    Also see below for the POP and SMTP Setting of the Service.

    Incoming Setting        
    Username    : username@yourdomain.com.my    
    Password    : Your password    
    Server      : pop3.live.com    
    Security    : Enable SSL    
    Port        : 995    
            
    Outgoing Setting    
    Username    : username@yourdomain.com.my    
    Password    : Your password    
    Server      : smtp.live.com    
    Security    : Enable TLS    
    Port        : 587    

    Setting POP Mail on Iphone 4.
    http://faq.domainmonster.com/email/mobile-email/iphone4--pop/

    Setup POP Mail on Android Phone.
    https://kb.mediatemple.net/questions/1831/How+do+I+set+up+email+on+an+Android+phone?#gs

    If your account is suspended, kindly contact us to reactivate it.

    We would like to take this opportunity to thank you for your continuous
    support.

    Should you require more information, please do not hesitate to contact me.

    Thank you.

    Support Team

     

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